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Frequently asked questions

The app is asking for camera access. Why? Is anything recorded without me knowing?

Kinetra needs camera access to record the short movement clips it analyzes. Nothing is recorded until you explicitly start a recording in the app. Recordings are captured muted; audio is never recorded or analyzed.

What happens to my video after I record it?

It is uploaded to Kinetra's analysis server only to compute your result, then deleted immediately afterward. It is never stored long-term, viewed by a person, or used for any other purpose. Full detail is in the Privacy Policy.

My score seems off, or tracking looks wrong. What's going on?

Camera-based pose estimation has known limitations: a single 2D camera cannot fully resolve depth, and poor lighting, loose clothing, or a joint leaving the frame can all reduce accuracy. Try recording again with the camera positioned roughly perpendicular to your movement, in good lighting, with your full range of motion staying in frame. Kinetra is a movement-awareness tool, not a clinical measurement device. If something about your movement is concerning, or you are experiencing pain, consult a doctor, physical therapist, or qualified coach.

Can I get my data, or delete everything Kinetra has stored?

The app itself has no account system, and almost everything -- your session history, calibration, and Daily Check-Ins -- is stored only in local storage on your own phone. Deleting the app removes all of it. If you have also created a web dashboard account, or want anything handled differently, email the address above to have it addressed directly.

What's the "AI Coach" feature, and is it required?

It is an optional, opt-in button that sends your recent scores, never video, to an AI service for a short personalized note. The app is fully functional without it.

What's the web dashboard, and is it the same as my app data?

The web dashboard is an account you can sign up for and sign in to from a browser. It is separate from the app by default. To see your real sessions, streaks, and calibration there, open the app, go to Settings → Web Dashboard Sync, and sign in with the same account. Nothing syncs until that step is completed.

Is Kinetra a medical device?

No. Kinetra is for movement awareness only, and does not diagnose, treat, or predict any medical condition. See the Terms of Service for the full statement.